FAQ

1. Is the quality of online Products guaranteed?
All of our products are directly from the factories with higher quality and cheap price. Our tope grade items are imitated perfectly functional, materials and stitching used to do on the top classy bags! Due to certain stocks from our own factory and we mainly do wholesale business.
2. Is there any purchasing limitations?
There is no limitations purchasing amount, the more online products you order, the more discount you will get!
3. How can I know my order status?
When your parcel ship out, we will send the tracking number to your email. You could monitor your orders online for yourself.
4. Do dropshipping, do not you?
Yes, dropshipping is welcome here, please just make sure that you give us the right shipping information.
5. How long does it take me to get my order once I place it?
Orders are processed daily. Your order will be processed by our warehouse or suppliers and you can expect your order to be delivered within 7-15 business days. Sometimes there would be a little delays due to huge demands, holidays, slow customs processing, but your order will be delivered finally!
6. How does the Quick Search work?
You type in the exact name of products, or the item model, and all those options have been selected will appear.
7. How do I place an online order?
There are several steps for you to place your order on line. 1.Sign in/Register 2.Choose the products you would like to purchase, add the items to your cart. 3.Click the Checkout button. 4.Confirm your delivery information, make sure your billing address matches the shipping address. Then you can continue to checkout. 5.You can confirm your payment information and choose your payment method. Enter your redemption code if you have any. 6.Review the order information before submitting. You need to fill in your credit card information and make sure that the information is authentic and matching. 7.Then you will receive a confirmation email about the order.
8. Do you do wholesales business?
Yes, welcome wholesales business, please contact us for further details if you want wholesale business.
9. Is there a minium order?
We don't require mininum, you can order as many or only one piece.
10. How long will it take to receive my order?
Most orders take 7-15 days for delivery. On rare accessions we may have an unexpected delay on an order. If this ever is expected with your order you will be immediately informed by E-mail.
11. What happens if my shipment is lost or stolen?
It is unlikely that your package is lost or stolen. If we approve that your Goods disappears, we will resend you another for impenstate. But if the postal service delivers the products to the wrong address or you have moved of changed your address without notifying us in advance, we can do nothing to recover your Goods.
12. I am looking for dunk goods that are not listed on your site, can you provide them?
If you are looking for dunk goods we don't list on our site. Please click contact with our Live Support with a picture, a serial number or the model number of the goods. The more details given, the easier and quicker to locate the products in the factory.
13. Is your web site secure?
Branded uses high encyption with all transaction for your peace of mind and security. We use GeoTrust's patent pending quick SSL, the winner of Web Hosting Magazine's 2001 Editor's Choice award, is your best choice for conducting secure commerce over the Internet. With QuickSSL you get true 128-bit SSL encryption that's fully compatible with the leading web browsers. QuickSSL enables the web site to activate the browser's "LOCK" icon, indicating data will be protected from interception or tampering using secure sockets layer (SSL) encrypting technology. Our patent pending QuickSSL assures your on-line visitors of safety and security for sending credit card account numbers and other confidential information over the Internet.
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